Shaping for Schiphol

Accelerating Digital Transformation

Digital Escape Room to engage employees and accelerate change.


Following its ambitions to become the world’s leading Digital Airport, Royal Schiphol Group initiated a Digital Week to stimulate learning and transition at an employee level. To create digital acceleration, understanding about digital technologies should move beyond the level of experts to employees throughout organization. 

Digital Escape Room

One of the highlights this week was the Digital Escape Room. While trying to solve a game, participants of all levels were exposed to various new technologies and their application. Both awareness and desire was created, while experiencing the potential of technology in safe environment. Instead of pushing messages about digital transformation and the urge to change, we encouraged desire for learning more. Employees were empowered and enthused to create similar experiences for Schiphol’s customers.


The Escape Room experience was the most appreciated workshop, and was rated with an 8,7/10 by employees.

  • Over 250 employees of all levels escaped 
  • Familiarity with technologies & tools was taught in a playful, competitive way
  • Thoughts about further development & learning were provoked with a survey.

As project lead for the Digital Week, I have spent several months working together with the Shapers with great pleasure. They are hard working, out-of-the-box thinkers, with a positive attitude. They have an extraordinary drive, and aim to put something amazing together, while achieving great results. I was impressed with the creativity required to build the Escape Room. The Shapers really manage to make the whole experience educative and entertaining. I'm highly enthusiastic and I'd definitely recommend Digital Shapers.

Anouk van Dijken Digital Change Manager - Royal Schiphol Group


The right Shaper, the right focus

Every organization is different and has their own ambitions and challenges. That is why different experts are needed. To achieve optimal results we choose a matching Shaper from our community based on skillset and motivation. A Shaper takes the maximum out of his or her domain and seamlessly transfers the knowledge to another Shaper when new expertise is needed

I need a Shaper I am a Shaper